Shipping & Return
Shipping & Return
* International shipping is handled by Air International DHL Express Company,the products will be shipped 12 of 24 hours after receipt of the order. Wait about 5-7 days after delivery.
* All orders will be insured for the full purchase price, and can be traced by DHL website.
* All international shipments are shipped via DHL Express primarily in retail, while for wholesale, please contact us now, click us to Feedback now! That's why you can enjoy free shipping and discount offering here off retail. Save more money now enjoying real brand new quality.
* We are a professional online dealer and cooperate with DHL express term, shipping order and delivering right to your door. Make sure you are at home when the packages will be arrived.
* All packages will be mailed inside another box!
* After placing orders, please check your email here to get order confirmation, and you can also track your order online by clicking the button on the "Order Tracking" on our website!
* We are committed to your complete satisfaction. All ordered items here are closely to the word here "what you see on our website is what you get in 7 days." Before enjoying easy exchange & return policy, please contact us with returning shipping address before sending the items back. Feedback now! All items sent back to us must be in their original condition ie not worn, altered or washed, with all tags attached.
* All ordered items are the right items you pick here. We promise you of the right order package. So if returning right items for a refund: all returned items are subject to a 15% restocking fee and bank commission. Shipping and handling charges are not refundable.
* We will accept return in 7 days after the item is delivered. If it is more than 7 days after you receive the goods, we could not follow up to get back to you.
* We do not cover the freight of returns or exchanges of right order package, you will be responsible for shipping and handling. Additionally, we recommend that you add tracking and insurance for your own protection, as we can not be responsible for lost shipments.
* All returned products must be sent to the shipping address we email you after you get our feedback here!
* We will accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our staff will help you. Feedback now! If you would like to exchange items to a different style, you would need to return your goods for refund * (as per Return policy) and place a new order for the style you prefer.
* You must contact us before sending the items back. All items sent back to us must be in their original condition ie not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you. * We do not cover shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we can not be responsible for lost shipments. Shipping and handling charges are not refundable.
* Cancellation of an order must be requested before the order is shipped. Cause that we process all orders as quickly as possible within 6-8 hours after orders placement, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point. Cancellation requests after the order has been dispatched will be treated in accordance with our return policy. And all cancellation will be charged 20% commission of the bank. Hope you understand. .